Welcome to GautamFabrics.com! These Terms and Conditions govern your use of our website and services. By accessing or using GautamFabrics.com, you agree to be bound by the following terms. Please read them carefully.
1. Acceptance of Terms
By using the website, you agree to comply with these Terms and Conditions, along with our Privacy Policy. If you do not agree with these terms, please refrain from using our website.
2. Products and Pricing
- All products listed on GautamFabrics.com are subject to availability.
- We strive to ensure that the prices listed on the website are accurate, but they may change without notice.
- Prices are quoted in Indian Rupees (INR) and are inclusive of taxes, unless otherwise stated.
- For bulk orders, please contact us directly for better pricing and services tailored to your needs.
3. Orders and Payments
- By placing an order, you are making an offer to purchase the products at the price listed on the website, subject to availability.
- Payments for all orders are processed through available payment methods.
- In case of payment issues, we reserve the right to cancel any order if the payment is not successful.
4. Shipping and Delivery
- We currently offer delivery across India. Shipping costs will be added at the time of checkout, depending on your location and order size.
- For bulk orders, shipping charges will be waived.
- Delivery times may vary depending on the location, but we aim to dispatch all orders within 3-5 business days.
- Once your order has been shipped, you will receive a tracking number to monitor its progress.
5. Returns and Exchanges
- Returns and exchanges are only accepted if the product is defective. If there is a defect in the product, we require the following steps to initiate a return or exchange:
- Click a clear photo of the defect.
- Record a video showing the defect.
- Provide a live video or shoot of the defective product if requested.
- Returns and exchanges must be requested within 7 days of receiving the product.
- If the product is confirmed defective, we will either replace it or issue a refund.
- Once an order has been placed and the goods have been released or supplied from our end, the order cannot be canceled.
- Custom-made or personalized items cannot be returned or exchanged unless defective.
- To initiate a return or exchange, please contact our customer service team at info@gautamfabrics.com.
6. Privacy and Security
- We take your privacy seriously. For detailed information on how we collect, use, and protect your data, please refer to our Privacy Policy.
- All transactions on the website are processed using secure payment gateways to ensure the safety of your information.
7. Intellectual Property
- All content on GautamFabrics.com, including text, images, logos, and designs, is the property of GautamFabrics.com and is protected by copyright laws.
- You may not use any content from the website for commercial purposes without our express permission.
8. Limitation of Liability
- GautamFabrics.com will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of the website, products purchased, or services provided.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Surat, India.
10. Amendments
We reserve the right to update or change these Terms and Conditions at any time. Any changes will be posted on this page, and the date of the most recent revision will be indicated at the bottom.
11. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at: Email: [info@gautamfabrics.com]
Phone: +91 8949413584
Address: Radha Krishna Textiles, Ring Road, Surat, Gujarat – 395101