At GautamFabrics.com, we strive to provide a smooth and secure payment process for all our customers. By placing an order on our website, you agree to the terms outlined in this Payment Policy.
1. Website Purpose
This website serves as a product catalog to showcase the garments and fabrics we offer, as well as the services we provide. To ensure smoother transactions and build trust, all payments will be initiated through personal communication. Our team will contact you directly to guide you through the payment process, ensuring that you feel comfortable and secure with your purchase.
2. Accepted Payment Methods
We accept the following payment methods:
- Credit Cards (Visa, MasterCard, American Express)
- Debit Cards
- Net Banking (through supported banks)
- UPI Payments
- Bank Transfers (for bulk orders and custom requests)
- cash payment ( surat clients only )
Please note that the payment method you choose will depend on availability in your region and the type of order.
3. Payment Process
Once you place an order on our website, you will be contacted by our team to initiate the payment process. Our team will personally guide you through the payment options and ensure the payment is completed securely.
Once payment is successful, you will receive an order confirmation email with the details of your order, including the products purchased, shipping information, and estimated delivery time.
4. Order Confirmation
After successful payment, you will receive an order confirmation email with the details of your order, including the products purchased, shipping information, and estimated delivery time.
5. Bulk Orders and Custom Orders
For bulk orders or custom requests, we encourage you to contact us directly at info@gautamfabrics.com or +91 8949413584 to discuss pricing and payment options. Bulk orders may be eligible for special discounts or offers.
- Bulk Order Payment: For large bulk orders, a deposit may be required, with the balance due before shipment. Details will be provided during the order discussion.
- Custom Orders: For products that require customization (such as specific fabric requests), the payment terms will be communicated to you once the customization is finalized.
6. Order Cancellation
Once an order has been placed and processed, cancellations are only possible if the order has not been dispatched or released from our warehouse. Once an order is shipped, cancellations will not be accepted.
If you wish to cancel an order before it has been processed, please contact our support team immediately at info@gautamfabrics.com.
7. Payment Security
We use secure payment gateways to process all payments on our website. Your payment information is encrypted and processed through trusted payment service providers. We do not store your payment details.
8. Taxes and Duties
All prices listed on our website are exclusive of taxes and shipping fees, unless stated otherwise. Taxes applicable to your order will be calculated and displayed at the checkout.
For international customers, please note that any customs duties or import taxes may be applicable based on your country’s regulations. These fees are the responsibility of the customer.
9. Payment Disputes
If you experience any issues with payments or suspect fraudulent activity, please contact us immediately at info@gautamfabrics.com. We will assist in resolving the matter promptly.
10. Price Changes
Prices for products on our website may vary and are subject to change at any time without prior notice. However, once you place an order and make the payment, the price at the time of purchase is final.
11. Refunds
Refunds for canceled or returned orders will be processed according to our Return and Refund Policy.