At GautamFabrics.com, we are committed to ensuring a reliable and efficient shipping experience for all our customers. Please read this policy carefully to understand how we handle delivery.
1. Shipping Coverage
We currently deliver our products across India. For international shipping requests, customers can contact us directly at info@gautamfabrics.com or +91 8949413584 to discuss feasibility and charges.
2. Processing Time
- Standard Orders: All orders are processed within 2-5 business days after payment confirmation.
- Bulk Orders: Processing times for bulk orders may vary based on the order size and customization requirements. Our team will provide you with an estimated timeline upon order confirmation.
3. Shipping Charges
- Standard Orders: Shipping charges are calculated based on the weight, volume, and destination of the order and will be displayed at the time of checkout.
- Bulk Orders: For bulk orders, charges are free, provided the order meets the minimum quantity requirement. Contact us directly for details regarding bulk shipping.
4. Delivery Time
- Estimated delivery time for standard orders is 5-10 business days, depending on the destination.
- Delivery times for bulk orders will be communicated at the time of order placement.
5. Delivery Address
Please ensure that the delivery address provided at checkout is accurate and complete. GautamFabrics.com will not be responsible for delays or non-delivery due to incorrect or incomplete address details.
6. Order Tracking
Once your order is dispatched, you will receive an email with the tracking details. Use the tracking number provided to monitor the status of your delivery.
7. Shipping Partner
We partner with trusted courier and logistics services to ensure timely and safe delivery of your products.
8. Damaged or Lost Shipments
If your order arrives damaged or is lost during transit:
- Contact us within 24 hours of delivery with photos/videos of the damaged package at info@gautamfabrics.com.
- We will investigate and assist in replacing the damaged product or providing a suitable resolution.
9. Business Address
All shipments originate from our business address:
Radha Krishna Textiles,
Ring Road, Surat, Gujarat
Pincode: 395101.
10. Additional Information
- Custom Orders: Shipping timelines for custom or personalized products may vary. Details will be shared during the order discussion.
- Remote Locations: Deliveries to remote or non-serviceable areas may take longer. Our team will inform you if there are any expected delays.
For any further queries regarding shipping, feel free to contact us at info@gautamfabrics.com or +91 8949413584.